Privacy Policy

Last Updated: 31st August, 2026.

Thank you for using the Sales App by Eternity Lifestyles ("App"). This Privacy Policy explains how we collect, use, retain, protect, and share information when you use the App.

Data We Collect

We may collect account and contact information, dealer and work-related information, app usage and crash data, device information, and photos or documents that you choose to take or upload for work requests. We collect this information to provide and improve the App and its work-related services.

Eternity Lifestyles may collect your precise location to support work activity tracking, tour planning, and tour/visit verification. Location information may be collected while the app is in use and, where you have granted the required device permission, when the app is not open. We use this information only for legitimate work-related purposes, including confirming tour and visit activity.

Purpose of Use

We use information to provide and operate the App, manage orders and dealer requests, plan and verify tours and visits, provide customer support, communicate service updates, maintain security, and meet applicable operational and legal obligations.

Background Location Collection

When you have granted the required device permission, the App may collect precise location in the background (when the App is not open) for work activity tracking and tour/visit verification. We collect location only for authenticated users and do not track users after logout.

Storage and Retention

Location data is transmitted securely to our servers. If the device is offline, location activity may be stored temporarily on the device and synced once connectivity is restored. We retain and use location and other data only as necessary for operational, compliance, security, and business-record purposes, as described in this Privacy Policy.

Sharing

We do not sell precise location data or personal information. We may share information with service providers that help us operate the App, such as cloud-storage, hosting, and support providers, only as needed to provide our services or meet legal, security, or compliance obligations.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, use, disclosure, alteration, and loss. Location data is transmitted securely to our servers.

User Controls

Users can manage or revoke location permissions at any time through their device settings. Disabling location permission may limit tour, visit-verification, and work activity features. You may also update account information in the App and manage notifications through device settings.

Account Deletion

You may request deletion of your account and personal data by contacting us using the details below. We will process requests subject to applicable legal, operational, security, and business-record retention requirements.

Children's Privacy

Our App is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the App or via email. The date at the top of the policy indicates the latest update.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Eternity Lifestyle
info@eternitylifestyles.com