Privacy Policy

Last Updated: 25th December, 2024.

Thank you for using the Sales App by Eternity Lifestyle ("App"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

Information We Collect

We collect personal information to provide and improve our services. The information we may collect includes:

- Personal Information: When you create an account, we may collect your name, email address, phone number, and other details required for registration.
- Dealer Information: If you're assigned dealers, we collect dealer-related information, including their outstanding balances and requests.
- Usage Data: We collect information about how you interact with the App, such as browsing activity, features you use, and crash logs.
- Device Information: We may collect data on the device you are using, such as operating system, device type, and version of the App.
- Photos & Documents: If you take or upload photos for requests (e.g., display photographs or visual merchandise requests), this data may be stored.

How We Use Your Information

We use the information we collect to:

- Provide and improve our services.
- Process and manage orders.
- Handle dealer requests such as payment collection and display photo submissions.
- Ensure the app works properly on your device.
- Respond to customer service inquiries.
- Communicate important updates, promotions, or features.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. All sensitive data is stored securely using encryption.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with third-party service providers who help us deliver our services, including payment processors, cloud storage providers, and marketing partners.

Your Choices

You may:

- Update or delete your account information by accessing your profile in the App.
- Disable notifications and location tracking from your device’s settings.
- Contact us to request the removal of your personal data, subject to legal and operational constraints.

Children's Privacy

Our App is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the App or via email. The date at the top of the policy indicates the latest update.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Eternity Lifestyle
info@eternitylifestyles.com